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Consumer Behaviour

For any enterprises, an understanding of how a consumer selects, purchases, uses and disposes of products and services is proved to be pertinent to successfully managing the marketing function.

 

However, many companies, big or small, fail to clearly understand

their target customers' behavior, consumption habits and tastes.

40%

of managers make market strategy decisions  based on customer research.

90%

of business leaders believe that understanding customers is the key to business success.

56%

of experienced marketing managers conduct customer research at least once a month.

Service

Our team can help you analyze, assess and make decisions

about target customer behavior that your business needs

SURVEY, DATA COLLECTION & OBSERVATIONS

   SURVEY

  • Survey sampling 

  • In-depth interviews

  • Group discussion

  • Observation and unstructured questioning

  • Social Media Listening

 

     OSERVATIONS

  • Natural & contrived observation

  • Direct & indirect observation

  • Disguised & open observation

  • Structured & unstructured observation

DATA ANALYSIS

Our methods include quantitative optimization with the best software in data analysis, such as Python, R, MATLAB , Stata and SPSS.

QUANTITATIVE ANALYSIS

  • Diagonostic Analytics

  • Prescriptive Analytics

  • Predictive Analytics

  • Hypothesis Testing

  • Experimental Analysis

  • Segmentation Analysis

QUANLITATIVE ANALYSIS

  • Focus Group

  • Individual Depth Interviews

  • Group Discussion

EXPERIMENTS AND FIELDS TRIAL

  • A/B Testing

  • Experimental Design

  • Response Models

MARKETING 
STRATEGY

Based on quantitative results, we offer optimal market solutions using the best products and services that are most suitable and effective for customers.

  • Customer Segmentation

  • Predictive Analytics

  • Competitive Analysis

  • Marketing Attribution

  • Customer Insights

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Email: info@devinciia.com

Tel: (+84) 985307249

Office: Floor 11, Viet A Tower, No.9 Duy Tan, Cau Giay, Hanoi, Vietnam

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